Purpose of the Job:

Develop and manage sales by servicing existing customers and targeting new prospects.

Reports to:

VP of Sales

Duties and Responsibilities:

1. Develop and execute sales and marketing strategies and business plans for the aftermarket business to achieve sales goals and expand market presence
2. Create and provide necessary marketing material to sell and market services and capabilities
3. Participate in tradeshows as needed to represent and promote company
4. Meet company business/sales goals for assigned territories
5. Develop an understanding of customer’s product demands and trends
6. Communicate with customers by phone, fax, and email
7. Manage daily customer quotations
8. Prepare and maintain reports for customers and management as needed
9. Manage the responsibilities of Customer Services

Requirements:

1. Extensive knowledge of the aerospace business and the customer base
2. Ability to develop customer loyalty and business growth for the Aftermarket business
3. Cultivating relationships, identifying opportunities, and account management skills critical
4. Understanding of the global aerospace market and the aerospace aftermarket trends, issues, events and requirement
5. Ability to write reports, business correspondence, and procedure manuals
6. Excellent communication skills, both verbal and written
7. Highly motivated, energetic, and success oriented
8. Courteous, tactful, and possess excellent interpersonal and relationship building skills
9. Must be highly organized and detail-oriented with the ability to work well under pressure
10. Sales or account management experience required
11. Proficient in Windows environment, including Microsoft Word, Excel
12. Bachelor’s degree and/or 5-7 years related experience
13. Foreign language skills required

Training:

• Pentagon Basics
• Export & ITAR compliance
• Aerospace Industry Quality Training (Which includes QMS training, FAA 00 56, Traceability, 8130-3 documents, PAH’s, ESD, Suspected unapproved Parts, Shelf Life/LLP’s, AD’s, ATA Spec 300, PMA Parts, Direct Ship Authority, Repair Stations and Standard Terminology.
• 90 Day Probation OJT (Includes, Return Material Authorization (RMA), Adding Vendors, Purchase Order Creation, Approved Suppliers Electronic Document Management, Sourcing, RFQ, Research, Entering Vendor Quotes, Repair Order Change, Work Order Creation, Repair purchase order Entry, Teardown Report for Customers, Reading Manuals and Tech data, Kit BOM Building.

Purpose of the Job:

Maintain and grow assigned customer accounts.

Reports to:

Director of Sales Operations, Spares

Duties and Responsibilities:

1. Communicate with customers by phone, fax, and email daily
2. Prioritize customer requirements and enter into system
3. Attach customer original documents to sales quotes
4. Coordinate and collaborate with Research to obtain vendor bids
5. Quote customer on daily requirements
6. Follow up with customer on quotations
7. Coordinate customer quotation with internal departments, including Research, Accounting, and Quality
8. Develop an understanding of customer’s product demands and trends
9. Build customer relationship to maintain and develop additional business
10. Complete tasks given by Sales Manager

Requirements:

1. Positive attitude and attention to detail
2. Excellent communication skills, both verbal and written
3. Highly motivated, energetic, and success oriented
4. Courteous, tactful, and possess excellent interpersonal and relationship building skills
5. Must be highly organized and detail-oriented with the ability to work well under pressure
6. Sales or account management experience required
7. Proficient in Windows environment, including Microsoft Word, Excel
8. Bachelor’s degree and/or 5-7 years related experience
9. Foreign language skills required

Training:

• Pentagon Basics
• Export & ITAR compliance
• Aerospace Industry Quality Training (Which includes QMS training, FAA 00 56, Traceability, 8130-3 documents, PAH’s, ESD, Suspected unapproved Parts, Shelf Life/LLP’s, AD’s, ATA Spec 300, PMA Parts, Direct Ship Authority, Repair Stations and Standard Terminology.
• 90 Day Probation OJT (Includes, Return Material Authorization (RMA), Adding Vendors, Purchase Order Creation, Approved Suppliers.

Purpose of the Job:

The Repair Station Quality Inspector is responsible for performing assigned inspection duties. Each Inspector will be limited to specific inspection(s) based on his/her qualifications.

Reports to:

Chief Inspector

Duties and Responsibilities:

• Ensuring all inspections are properly performed and recorded and all records are properly executed.
• Certification of Piece Parts
• Controlling security and access to technical publications.
• Maintaining strict organization of the technical library (OEM(s)’, Authorities’, and Repair Station’s Technical Publications).
• Liaises with Technical Data providers on ensuring the possession of the current Technical Data before performing work.
• Issuing, revising, and updating internal Repair Station’s technical publications.
• Issuing internal Temporary Revisions and incorporating them into their respective manuals.
• Merges the library contents into the ERP system and/or revise the data in the ERP system.
• Reviews current revisions of manuals when received and inventories the contents and revision levels of all pages of the Manuals against, for example, the LOEP – List of Effective Pages.
• Communicates information regarding revisions to respective users.
• Archiving Work Order Packages
• Manages the Repair Station’s Calibration Program.
• Provides Administrative support for the Chief Inspector (e.g. issuing PO(s) for waste material)
• Provides Support to the AS9110 approval, as needed.

Requirements:

• Familiar with the inspection methods, techniques, aids, tools, and equipment used within his/her area of responsibility.
• Understanding the current specifications involving inspection tolerances, limitations and procedures established by the manufacturer of the article(s) being inspected.
• Possesses either an FAA Airframe, or Airframe/Powerplant, or be eligible for a Repairman certificate upon taking the position (for final inspection inspectors).
• 3-5 years of relevant experience in aviation maintenance or Repair Station operations.

Purpose of the Job:

Performs maintenance and alterations on the articles the Repair Station is authorized to work on.

Reports to:

Group Manager

Duties and Responsibilities:

• Performs maintenance and/or alterations on aircraft parts in accordance with Component Maintenance Manuals, Technical Orders, or the equivalent
• Assures that prior to use, tooling or test equipment requiring calibration is not out of date and is in serviceable condition
• Makes entries in the ERP system which tracks work accomplished
• Places orders for the parts needed for repair or overhaul into the ERP system
• When authorized on the Roster, performs in-process inspections
• Assures consumables are not beyond shelf life if applicable

Requirements:

• Prior Military or Civilian experience is desired in maintenance working the class of parts the Repair Station processes on; e.g. Actuators, Brakes, Wheels, Valves, Electrical Parts, Electronic/Avionics, Landing Gear, Hydraulics, Mechanical, Pneumatics, and Fuel
• Associates degree in a technical area or an FAA Airframe or Airframe & Powerplant is desired
• Ability to use various, basic measurement and inspection equipment such as calipers, multimeters, dial gauges, and micrometers

Training:

• Initial Training as outlined in the Training Manual
• Annual/Recurrent Training as posted on the Training Log, S3RS-FM-100
• Pentagon Basics
• Export & ITAR compliance
• ESD Handling
• Human Factors
• Accomplishing work under EASA approval
• OJT Tracked on the Training Log regarding class of parts such as Actuators, Brakes, Wheels, Valves, Electrical Parts, Electronic/Avionics, Landing Gear, Hydraulics, Mechanical, Pneumatics, and Fuel.

Purpose of the Job:

Assist the Director of Quality in implementing and maintaining the company’s quality system. Acts as the Director of Quality back up as needed.

Reports to:

President

Duties and Responsibilities:

1. To ensure conformance to AS9110 requirements and standards under the direction of the DOQ.
2. Actively participate in maintaining the Quality Manuals and all associated documents.
3. Work alongside the DOQ with the Internal Audit and Corrective Action programs for quality systems.
4. Help train personnel on quality standards and requirements.
5. Support the DOQ with customer returns and vendor claims.
6. Work with receiving and shipping inspection and quality control functions as needed.
7. Identify discrepant parts and generate non-conformance reports and initiate corrective actions as required by the DOQ.
8. Assist the DOQ with Vendor Quality Surveys/Audits for vendor approval.
9. Maintain approved vendor list and quality history under the direction of the DOQ.
10. Help ensure required publications are kept current.
11. Monitor shelf life and life limited products to help ensure they are properly documented and stored.
12. Monitor scrap program and ensure scrap documentation is properly maintained.
13. Maintain company records as required by the quality and export compliance systems under the direction of the DOQ.
14. Any other items that the DOQ may delegate in regards to maintaining the Quality System.

Requirements:

1. Bachelor degree and / or 5-7 years of related experience
2. Proficiency in Microsoft Word, Excel, and PowerPoint.
3. Proficient in aircraft drawings and technical data
4. Experience with ISO 9001:2015 preferrable AS 9110

Training:

• Pentagon basics
• AS9110
• ESD handling
• Suspected unapproved parts (SUPs)
• Receiving and shipping inspections
• Foreign Object Damaged